Updated on 17th June 2015
"PATIENT" - A patient's perspective
I am your PATIENT
My P is for,
· I am a person, a human being and need treating as such.
· Be patient with me, I may be frightened or confused.
· Please be aware and don’t assume I have the same knowledge or understanding as you.
· Please don’t presume that you can call me by my first name, ask me first.
· Please don’t presume I am well just because I look well.
· Help me prioritise my care, as I do normally everyday, a small thing can mean so much to me.
· Be professional- act and look like a professional.
· Powerless – remember I may be feeling powerless within a strange environment.
· Be personable, a smile can be so reassuring.
My A is for,
· Awareness – please don’t talk over me or about your weekend to your colleague unless you involve me.
· Please try not to bring your worries or hangover to work it is always obvious and lessens my confidence in you.
My T is for,
· Think before you speak or act, it is hard to take a loose word or action back.
· Try and think how you would feel in my situation.
· Try and gain my trust.
· Treat me with dignity please.
My I is for Importance,
· I am the most important person to you, I am your patient, but never forget you are just as important to me as you are my carer.
· Use your imagination to help solve my perceived or actual problems.
· But most of all keep me informed about my care.
My E is for Explanation,
· Explain to me who you are, what you are doing and why.
· Try to make my burden easier.
My N is for Nurture,
· Try and nurture me I am probably scared.
· Keep me safe and secure.
· Think it is not what I say, It is sometimes what I don’t say, find out what it is and how you help me.
· But most of all listen to me.
My T is for Trust,
· Gain my trust.
· But most of all please treat me like your most cherished family member or friend.
Sent by mrs. R.V.P.Balasooriya
I am your PATIENT
My P is for,
· I am a person, a human being and need treating as such.
· Be patient with me, I may be frightened or confused.
· Please be aware and don’t assume I have the same knowledge or understanding as you.
· Please don’t presume that you can call me by my first name, ask me first.
· Please don’t presume I am well just because I look well.
· Help me prioritise my care, as I do normally everyday, a small thing can mean so much to me.
· Be professional- act and look like a professional.
· Powerless – remember I may be feeling powerless within a strange environment.
· Be personable, a smile can be so reassuring.
My A is for,
· Awareness – please don’t talk over me or about your weekend to your colleague unless you involve me.
· Please try not to bring your worries or hangover to work it is always obvious and lessens my confidence in you.
My T is for,
· Think before you speak or act, it is hard to take a loose word or action back.
· Try and think how you would feel in my situation.
· Try and gain my trust.
· Treat me with dignity please.
My I is for Importance,
· I am the most important person to you, I am your patient, but never forget you are just as important to me as you are my carer.
· Use your imagination to help solve my perceived or actual problems.
· But most of all keep me informed about my care.
My E is for Explanation,
· Explain to me who you are, what you are doing and why.
· Try to make my burden easier.
My N is for Nurture,
· Try and nurture me I am probably scared.
· Keep me safe and secure.
· Think it is not what I say, It is sometimes what I don’t say, find out what it is and how you help me.
· But most of all listen to me.
My T is for Trust,
· Gain my trust.
· But most of all please treat me like your most cherished family member or friend.
Sent by mrs. R.V.P.Balasooriya
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